Erlend S. Westgaard
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This app isn't just bad, it is unusable. On each android phone I have tried, the issue is the same. I try to fill in my name and the keyboard sticks. "E" becomes "EEee", etc. To work around it I have tried copy+paste, and that works for 1 sec, and I am asked to fill in my name again. I have been using the old Ruter Bilett app for years now, because it at least work. Update: I was able to make it work by first creating an account on ruter.no before logging in in the app.
10 people found this review helpful
Hi, sorry to hear that the app is not working for you. Have you tried deleting the app and reinstalling it? Regardless, I will pass the problem on to our developers. Iver/Ruter AS
Lars Christer Heitman
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My initial review was aimed at a missing "check for departures from station". This has since then been added from map, and added again as a tab in the main page. This feature, and the ability to see where the vehicle in question is on the journey (gps) has saved me a lot of time as i now can time my travel and connections much better. Hats off, i was frustrated at first, but it has been worth the wait. +1 if tracking = optional when using an account. But atleast having an account is optional.
11 people found this review helpful
That is so great to hear! We will continue to develop the app and I hope that your experiene using it will only improve from here on. We appreciate all feedback as it helps us improve and to know what is most important to our customers. Kind regards, Julie from Ruter.
M
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New ticket doesn't show until you navigate to a different menu and back, making you think your purchase failed (and you might buy another to correct it). Today it wouldn't even update to show my purchase until I restarted the app. Ruter doesn't refund you if you buy two single tickets accidentally, as far as I recall.
Ruter As
February 23, 2023
Hi, I am sorry that you are experiencing this with our app. We appreciate your feedback. Regards, Ingrid, Ruter AS